Shipping and Refunds
Rates and Times
We offer fast and reliable shipping to certain pin code locations within India . Our shipping rates are calculated based on the total order value and the destination address. Shipping options and estimated delivery times will be presented during the checkout process.
Order Processing
Orders are processed within 2 business days from the date of purchase. Once your order is shipped, you will receive a confirmation email with tracking information. Please allow for additional processing time during peak seasons and holidays.
Tracking Your Order
To track the status of your order, please use the tracking number provided in your shipping confirmation email. You can enter the tracking number on our website's Order Tracking page to get real-time updates on your shipment's location and estimated delivery date.
Refund Policy
Returns:
- Food items cannot be returned. This is strictly due to health and safety measures.
Refunds:
- In case you have not received your item or there is a problem with the item, please notify us within 48 hours of delivery via email to info@blissbyanju.com stating clearly what the problem is.
- If your refund is approved, we will initiate a refund to your credit card (or original method of payment) asap. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 2 days of receiving your order. We will arrange for a return or exchange at no additional cost to you.
Contact Us
If you have any questions or concerns regarding our shipping and returns policy, please don't hesitate to contact our customer support team at info@blissbyanju.com or 97173 55513.